This was the response:
"Thanks for reaching out. I'm sorry to hear that you're having trouble using your Orba 2. You can find the steps to reset your Orba 2 here. Please let me know if you have any questions about this, and have a great day."
I have told them that it was failing to upgrade firmware before that - so I felt it was hardly likely to re-install firmware as was suggested.
(I can't really offer them log files - I uninstalled cleaned out my app installation as thoroughly as I possibly could at one point to try and ensure I could only be trying to to re-install un-corrupted firmware.)
Not that I expected anything, but I felt I should share!
David Benton
I now have an Orba 2 that is non functional. It will only go through boot loops until it seems to go into an update state and fail to respond successfully to any of the methods suggested by yourselves in this forum.
I presume you must have a method of doing a factory reset, after all that is something retailers and yourselves would need. To not have such a method would be severely remiss.
So, can you please advise how to do this, please.
(This is what I will put in a support ticket to Artiphon - but the answer is something that Orba 2 users should have access to.)
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