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Bluetooth connection & Android 13

I had BT connection problems with my Galaxy S22 Ultra with Android 13 from the start: it gave continuous errors and now, after the last upgrade (Firmware 1.0.10, App 1.0.104), my Orba 2 at first seems to connect but eventually not (screenshots attached). 

I allowed all the permissions the app asked for, Location services included.

The USB connection with the smartphone seems to work fine so it should definitely be a BT/Android (or Galaxy?) problem.
Any suggestions or same troubles?
THX
Giuseppe

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And it still doesn't work on android 14. 
Maybe its time to provide an super flexy long usb cable with the orba free of charge.


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Any udpate?


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Do we have a fix for this yet, running the app on my Mac is fine but would love to run it on my Note 20 ultra, please fix soon! Keep showing disconnection error button.

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If you are running Android 13, know we are working with Google on a fix.  Several tech companies that use MIDI over BLE (including us) are experiencing these issues.  I know this is frustrating.  It is to us as well but we are working on solutions as quickly as possible.  


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@Britt: 8 months ago you wrote "We're seeing some positive results with the latest Android Beta". And...? 


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I wrote (again) to support on Oct 19th:
I bet an Orba 3 or anything but the fix...


...and I won! That is also a requiem for the fix to Orba 2, I bet again.

Shame that no Artiphon support person is answering...

 

 


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@Britt: I'm hoping the fix will be quick because it's 5 months since I first reported this issue.
I wouldn't see this fixed having Android 14 on my phone...


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We're seeing some positive results with the latest Android Beta.  If you have a newer Pixel phone, you can see if you have an update waiting for the Android 13 OS.  


Colin, in the meantime you can connect to Android devices via USB.  


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Any update to this. I just bought this item this week specifically to use on my commute. It's very annoying to have USB plugged in to the phone. Ready to return this if it can't get resolved! Using OnePlus 10 Android/Oxygen 13.1

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>>Maybe its time to provide an super flexy long usb cable with the orba free of charge.

gold


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Update: Same issue on Android 14.

Oh wow, thanks for letting us know. Not working in Android 14. I can only get the USB to work with a PC, it won't work with a phone and therefore the app is completely useless. I've tried/changed all the options for USB and charging etc. it does t work. Can someone who works for Artiphon please reply here with a status update on when the app will be fixed?

...and on Android 14 the Orba app still pops up with this!

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Maybe that's the connectivity fix?


This "You've been asking for it"  sounds funny.
Confess guys, who was that lonely soul who actualy asked for  Orba3?
And the  most of all, how you got in touch with somebody in the Artiphon who reacts to anything?

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