I can see why Artiphon chose Gear4Music as their outlet. They're as bad as each other.
I asked Gear4Music what was happening with deliveries. No answer.
Cancelled the order. No answer.
Unbelievably bad service all round. I'm getting an Exquis instead.
I have received my Orba 2 replacement a few days back. Bluetooth is now working. My observations so far:
...yes, it looks like I mis-timed that. Too late now, it's already been reallocated. Oh well, it'll give Artiphon and @Subskybox some time to fix the software...;-)
I’ve been sent a unit with the power issue by Gear4Music.
The replacement unit has the same problem.
I’m starting to think Artiphon offloaded a faulty batch to the UK so they wouldn’t have to deal with replacements themselves
We’ve become aware of this issue with some Orba 2s that went out. We’re doing our best to get them replaced for everyone, no matter where they show up. Your retailer should be happy to replace it for you again. Please keep us in the loop via email at support@artiphon.com.
BJG145
I ordered an Orba 2 from Gear4Music back in July. Delivery is currently showing as 21st Oct, but I don't believe it because they've already set it back half a dozen times.
Gear4Music is the only UK outlet listed on the Artiphon shop page...but have they ever had any...? WIll they ever have any...? I'm wondering whether to cancel and re-order from Thomann...?