No. Neither Windows, MacOS, iOS or Android versions of the app could see Orba2 as a BT device. I'm hopeful the replacement will address this.
That is an interesting possibility.
I was able to get it to connect to my Android via Bluetooth, but every time I tried to change one of the presets it would say it was disconnected. Is that what yours was doing?
Check if your Orba2 can connect via Bluetooth. Mine had faulty Bluetooth which was somehow preventing firmware updates from completing. They are shipping me a new one.
Also having this issue out of the box and I've tried every port and cable as well as every recommendation on every thread about this I've seen. Artiphon seems to have a major quality control issue. This is exceedingly common with Orba 2.
Sent mine in for warranty exchange, seems like this recent batch of shipments might all have the same power issue. We’ll see what happens when I get the replacement. Support was very easy to work with and get my replacement process started.
I opened a ticket, so I guess we will see what happens. Kind of disappointed as I just received the unit yesterday.
I am having this same issue as well. I cannot get the device to power on after it has sat for a few hours without plugging it into a PC. I've tried the troubleshooting steps for the DFU mode, but it does not seem to do anything except make me update the firmware again. Opened a ticket, so I guess we will see what happens.
There's a couple different issues here, and I want to do my best to address each one:
If your Orba is not turning on upon arrival, reach out to [email protected] for instructions on getting a warranty replacement.
If anyone is experiencing issues with the battery (ie it only turns on sometimes), try using a wall charger to give Orba 2 some gas. As Bruce mentioned, there is a switch on the settings page to turn on USB charging if you are using a computer. Note that if it was turned off, you'll have to use a wall charger.
If the issue persists, open and support ticket and we'll get you sorted.
I'd also make sure USB Charging is turned On in the APP. It is only needs to be turned off when loading samples. I think it also should be plugged into a USB 3.0 port so it receives more current. I Left mine turned on while plugged into a USB 2.0 Port on a raspberry pi and it decharged overnight.
I'm starting to think the orba 2 really doesn't shut off and the battery starts to get low which requires you to plug it in. I'm wondering if this is from the last firmware update.
Same problem with mine. Sometimes it powers up but I don’t know how or why. Most times it won’t power up. Tech support gave me info on how to charge it ( it’s fully charged) so there’s definitely something wrong that they don’t have a fix for.
Sarah Beebe
I was so excited to unbox the new Orba2 when it arrived yesterday. But it wouldn't power on. Charged overnight, still won't power on.
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